Merry Christmas from Remark Cottage - Koh Chang

It is often said that the level of customer service at Thailand’s hotels is sub-par compared to the rest of the world.  Well, judging by the email I got yesterday it seems that some hotels are out to change that perception.

I received the above email from Remark Cottage even though the last time Golf and I stayed there was April 2006, over 1 1/2 years ago.  I can assure you that I did not receive any Christmas cards or emails from any of the other hotels I have stayed at over the past 2 years, Thai, European or American.  Here’s a small bit I wrote in October about Remark Cottage - I should really do a whole post reviewing the resort.

What a wonderful personal touch from a small boutique resort.  It’s now virtually guaranteed that not only will Remark Cottage stay in my mind, but will be my first choice for a hotel next time I go to Koh Chang.

Kudo’s to Remark Cottage!

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